WE SHIP NEXT BUSINESS DAY. Please allow 3-5 business days to receive your package.*
(*Delays may occur due to high product demand or circumstances beyond our control.)
Shipping charges are a flat rate and are applied automatically to your order when you place your order. Shipping charges are tiered.
TIER 1 $1.00 - $49.99 $7.00
TIER 2 $50.00 - $95.00 $9.00
TIER 3 OVER $95.00 FREE SHIPPING
TIER 4 International Orders $25.00 FLAT RATE
Questions regarding your order or the product can be sent to our Customer Service department by sending an email to customer_service@juno.com. In the interest of keeping our prices competitive, we do not offer an 800 number to call. To place a phone order, you may call 505-906-9224. This number is for ORDERING product only.
We value you our loyal customers and your business. We offer shipping incentives to our return customers such as discounted and/or free shipping on future orders once a history of reordering is established. The more you reorder, the more you save!
Thank you again for your interest in our amazing products. Here is to your health.
Customer Service
REGARDING ORDER CANCELLATIONS
Once your order is placed, we begin the process of packing and shipping you order to you. Once it is packed to leave our facility, postage has already been charged to ship the product to you. Customers who wish to cancel their order can refuse the delivery once it arrives, and we can cancel the purchase after you the customer receive it and return it to us. For this reason we ask that if you the customer wish to cancel your order for any reason, please do so within a 24 hr. period from the time you place your order with us.
Much time, effort and attention is given to each order. There is a tremendous amount of paperwork that goes into a cancellation of an order. The time and materials we use to process your request, as well as postage paid to ship your order free of charge to you, all drives up cost if the order is cancelled. We pay double shipping for each order a customer makes - the charge we pay to receive the product and the charge we pay to ship it to you.
We make every effort to ship your order in a professional and timely fashion and wish that every order arrives at its specified destination fresh.
Thank you again for your interest in our excellent products.
Customer Service
505-906-9224